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Frequently asked questions
What is PassOn?
PassOn is a UK marketplace for buying and selling almost anything — whether it’s pre-loved, brand new or handmade. From fashion and tech to homeware, collectables and more, PassOn makes it easy to sell the things you no longer need, discover something new, or give a unique item its next home, all in one place.
Why use PassOn instead of other marketplace apps?
We believe buying and selling should be simple, fair and hassle-free. PassOn was created with buyers and sellers at the heart of everything we do. Our moderation is human-led, helping us make fairer, more considered decisions rather than relying solely on automated systems.
Whether you're selling something pre-loved, brand new or handmade, we want PassOn to be a marketplace where you can buy and sell with confidence.
No unreasonable bans. Just a marketplace built around people.
When does PassOn launch?
PassOn is launching soon! Join our waitlist to be among the first to know when we go live. Waitlist members will also get early access and a special founding-member badge as a thank you for being part of PassOn from the beginning.
What can I buy and sell?
Almost anything goes on PassOn — pre-loved, brand new or handmade. Discover and sell everything from fashion and accessories to electronics, homeware, books, collectables and more. If it's something people can buy, there's a good chance you can PassOn it!
How much does it cost to sell?
Selling on PassOn is completely free. No listing fees. No selling fees. No limits on how much you can list. You keep 100% of what you earn.
Will there be an iOS and Android app?
Yes! PassOn is coming to both iOS and Android. Join the waitlist and we'll let you know as soon as the apps are ready to download, so you can be one of the first to start buying and selling on the go.
How does shipping work?
Shipping is simple. When you make a sale, you'll receive a prepaid, trackable shipping label to print and attach to your parcel. Simply pack your item, drop it off and track its journey. Once the buyer receives their item, your payment is released.
Is PassOn safe to buy and sell on?
Yes. Your safety and security are at the heart of PassOn. Payments are securely handled throughout each transaction, and we offer protection for both buyers and sellers. Our human-led moderation also helps keep the marketplace fair, welcoming and safe for everyone.
Buy with confidence. Sell with confidence. PassOn with confidence.
How do I join the wait list? Want to be one of the first on PassOn?
Enter your email address at the
top of the page to join the waitlist. You’ll get early access, launch updates and an exclusive Founding Member badge.
